How can I resolve this error for an existing protocol?
When trying to added a participant, by typing in a PPID, I get this error message:
SQL error: Duplicate entry ‘123456’ for key ‘NAME’. Please report this error to system administrator. (COMMON_SQL_EXCEPTION)
I double checked the MySQL db and confirmed no participant exist with PPID 123456. I tried exporting the protocol as a json, and re-create the protocol by re-importing the json, but it doesn’t resolve the issue.
The log is attached here.
unhandled-exception (1).log (11.7 KB)