we installed openspecimen some months ago, just to try it, but then we didn’t.
Now we are trying to use it but admin password has expired and the user results locked.
We tried to change the record in the database (update catissue_user set ACTIVITY_STATUS=‘Active’ where IDENTIFIER=2;) but the old password seems not to work.
We tried the reset form, but the email but the it doesn’t arrive, maybe bacause we didn’t configure it at the beginning.
We tried to insert a blank password, but nothing.
What can we do?