Our openspecimen GUI page is not coming up getting the “HTTP Status 404 - /openspecimen” error. Kindly help us to fix the issue ASAP.
HTTP Status 404 - /openspecimen
Hello Kanagaraj,
Can you please check if correct reverse proxy setting is configured in Apache’s config file (httpd.conf)?
Reverse proxy setting for reference:
<VirtualHost *:80>
ServerName <hostname>
ProxyPreserveHost On
ProxyPass /openspecimen ajp://localhost:8009/openspecimen
ProxyPassReverse /openspecimen ajp://localhost:8009/openspecimen
</VirtualHost>
If you are using the HTTP port instead of AJP then change the protocol name (ajp -> http) and port (8009 -> 8080) in above configuration.
Thanks,
Krishna
Hi Krishna,
Still, we are getting the same error. Kindly help us.
Attached the recent log files.
localhost_access_log.2020-10-15.txt (13.4 KB)
catalina.2020-10-15.log (30.9 KB)
Regards,
Kanagaraj K
9994543672
MSMF
Hello Kanagraraj,
In those shared files no error is displayed. Can you provide me more details?
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Was the OpenSpecimen instance up and running before? Has anything changed recently like server IP?
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Share the Apache’s error log file.
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Try accessing OpenSpecimen using “http://10.100.1.47:8080/openspecimen” URL and see if OpenSpecimen is accessible.
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If #3 does not work, then share the os.log file present at $os_data_dir/logs/os.log location.
Let me know what OpenSpecimen version are you using.
Thanks,
Krishna
Hello Kanagaraj,
My colleague shared your other logs which had this error - “Caused by: liquibase.exception.LockException: Could not acquire change log lock. Currently locked by SERVER (10.100.1.47) since 10/14/20 2:51 PM”.
To resolve this error, follow steps given on this wiki page -https://openspecimen.atlassian.net/wiki/x/AYDYBQ
Thanks,
Krishna
Hi Krishna,
-
This was stoped working from today morning. We didn’t change anything recently.
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Attached Apache error log file.
error.log (632.0 KB)
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The given link is not working.
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I cant able to find the os.log file.
Hello kanagaraj,
Yesterday I have already shared a Wiki page link to solve error.
Follow steps given on https://openspecimen.atlassian.net/wiki/x/AYDYBQ Wiki page to resolve the issue.
Here is liquibas-error-solution.pdf (2.9 KB) file on which the same Wiki page instructions are given.
Thanks,
Krishna