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  • Issue with storage position in specimen array

    Hello,

    Selected Manual as storage position. on click of map populated freezers but why am i unable to select the box location as storage position. No clue about what i am missing. Any help is appreciated!

    Hierarchy.
    Freezer…>Rack…>Box

    Thanks,
    Diya

    Hi Diya,

    Please make sure proper restrictions are set for the box. You can add/edit restrictions by navigating to Storage Container > Edit. Under ‘Restrictions’, check the ‘Specimen Class’ and the ‘Specimen Type’ selected. It should either have ‘All’ or specific type selected so that the specimen you are collecting should be suitable to be stored in that box.

    Thanks,
    Kruti