Hello,
I made a stupid mistake and I’ve locked the super administrator account. Is there any possibility to recover the account?
Hi @Radu_Zonda,
Can I know which version of OpenSpecimen you are currently using?
You can use the below SQL to unlock the account
update catissue_user set activity_status=‘Active’ where identifier=1;
Hope you remember the password.
-Neha
Hi, Neha_Nimgire,
Thank you for the quick reply.
Sorry, I forgot to mention, I’m using OpenSpecimen v1.0
Hi, Neha,
I’ve changed the value from database and now the account is unlocked. Unfortunately, I don’t remember the right password.
Do you know a way to recover it ?