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  • The query field "Container Hierarchy" of a specimen is showing the wrong(old) path, after updating the "Parent Container" for its box

    Hello Poornima,

    we have a query with the full path to the specimen (“Specimen Label”, “Container Hierarchy”, “Container Column” , “Container Row”). After changing/updating the “Parent Container” of a given box (because the box is moved to another rack in the freezer) the query still shows the old (old rack) path, but if the box is selected under “Containers” the correct “Parent Container” (new rack) is shown.

    Could you please help resolving this issue?

    Hello @Anita_Dreher,

    This seems to be an old issue in the versions before v3.4. The container hierarchy details was not updated if the container was moved. This is fixed in v3.4 and later.

    Thanks,
    Poornima