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  • Unable to upload participants consent form to the protocol

    Hi,
    I am facing problem while uploading the consent forms to participants protocol. please find attached image ( after uploading the consent its showing). Can you suggest what is the problem? Solution for the same …

    Hi @MANU_GOWDA,

    Can you please let us know the steps to reproduce the error?
    Also, please let us know the OpenSpecimen version on which you are facing this problem.
    It would be great if you can send OS logs located here:
    $TOMCAT_HOME/logs/catalina.out

    Thanks

    I am trying to upload the consent forms to particular participants, once i attach the pdf document it showing like Internal Server Error. Please report this problem to system administrator.
    The Version which we are using is V2.5.b7.